RETURN POLICY:
I gladly accept exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
DUE TO COVID19 WE don't accept returns or cancellations
But please contact us if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
-
Custom or personalized orders
-
Perishable products (like food or flowers)
-
Digital downloads
-
Intimate items (for health/hygiene reasons)
-
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
SHIPPING AND PROCESSING:
Processing time:
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
Mexico: 1-2 weeks
United States: 6-14 business days
Europe: 4-15 business days
Australia, New Zealand and Oceania: 1-15 business days
Asia Pacific: 1-14 business days
Latin America and the Caribbean: 1-14 business days
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the United states postal service.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
More information
Last updated on May 4, 2020
Frequently asked questions
** LIGHTS ARE WEAK OR NOT BRIGHT
please USE ONLY NEW BRAND BATTERIES, RECHARGE PACKS DO NOT WORK WITH THESE xbox CONTROLLERS.
**cAN I TAKE IT APART MYSELF?
nO, ANY DAMAGE TO THE PRODUCT OR LOSS IN VALUE WILL BE DEDUCTED FROM THE CUTOMER.
**Wholesale availability
is available
Care instructions
All items are wrapped in protective packaging which may or may not include bubble wrap, "pop corn" padding and other various protective shipping equipment.
PS4 controller-Xbox controller-Genuine Products